We answer every message we receive. Most replies go out within 24 hours, Monday through Friday. Below are the best ways to reach us.
Questions about the program, your access, or anything else.
60-day money-back guarantee, no questions asked.
See Refund Policy for full details.
Access, correction, or deletion of your personal data (LGPD / GDPR).
Charges, receipts, or payment-method questions.
Billing is handled by Digistore24. Customer login: www.digistore24.com
Our team reads and responds to every email. Refund and privacy requests are processed within 24 hours on business days. General questions may take up to 48 hours during weekends or holidays.
All transactions are processed by Digistore24 Inc., 360 Central Avenue, Suite 800, St. Petersburg, FL 33701, USA. Digistore24 is the merchant of record for all sales and the first point of contact for billing, chargebacks, and tax-related questions.
If you're a journalist, podcaster, or potential affiliate partner, please write to contact@retratogemela.com with the subject line "Press / Partnership" and we'll get back to you within 5 business days.